As a business owner, maintaining a satisfied customer base is crucial for long-term success.
Just like any relationship, customers may opt to sever ties with your business, leading to customer churn.
To boost customer retention, it is vital to comprehend why customers depart and take measures to retain them.
Churn rates differ across industries, making it imperative to monitor this metric for sustained success.
Discover more about customer churn here: https://www.bolddesk.com/learn/customer-churn