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Employees have been massively more productive during the pandemic (+47% YoY in March/April)

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    That is very interesting. Wonder if once things go back to "normal" if most of these business will still want their employees to work from home.

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    This is interesting. Do you think the productivity increase is enough to offset the near-worldwide increase in unemployment rates?

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    Does an employee have the right to ask the management to provide all of above items if called into work during covid-19 pandemic? https://www.videocubix.com/

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    Definitively can relate to this! Our backlog has been moving forward at the speed of light...

    But @ppalevsky is probably right about the lack of leisure activities available, as soon as bars/restaurants/cinemas/etc... opens you're gonna see a gigantic drop in productivity (All the people I've been talking to feels emptied-out and need a break).

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    I'm guessing fear of losing your job has been a pretty good motivator

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    This comment was deleted 4 years ago.

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    This comment was deleted 4 years ago.

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      For sure. I can think of other variables as well, related to layoffs:

      • Given that these are the employees who survived the layoffs, they're probably higher-than-average performers
      • Layoffs have generally increased per-employee work burdens, forcing these already high-performing employees to be yet more productive
      • etc.
      1. 2

        Looking at the post, it only seems to mention numbers that show increased activity, i.e.

        • Telephone calling was up 230%
        • Customer Relationship Management (CRM) system activity was up 176%
        • Email activity was up 57%
        • Chat messages were up 9%

        That may show that more things are happening -- as @ppalevsky says, "There is nothing else to do but work." But I do not exactly see the link between activity and productivity.

        Did I miss anything?

        1. 1

          But I do not exactly see the link between activity and productivity. Did I miss anything?

          You're correct, but this is just the nature of the beast.

          "Productivity" is a construct, and the activities listed in the study (e.g. telephone calls, CRM actions, etc.) are real things — i.e. they're directly measurable entities.

          A construct can only be assessed in terms of the measurable elements it contains. But of course none of these measurable elements define the construct.

          For example, in meteorology, "weather" is a construct. Weather is not in and of itself a real thing. However, several elements that are measurable and thus each a real thing contribute to the weather:

          • temperature
          • humidity
          • wind speed
          • barometric pressure
          • and so on.

          Other constructs: freedom, well-being, charisma, etc.

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