Are there any Customer Focused founders?

At my good ol' day-job, it always bothered me how companies cared a lot about making sales but not enough about keeping their customers happy.

Two years ago, I embarked on the journey I'd been dreaming about—I quit my stable corporate job to start Cliezen, a B2B customer experience and satisfaction software.

Since then, I've worked with many different companies, from small startups growing really fast to big and established enterprises. This work has let me see all kinds of problems and chances to make business-to-business (B2B) relationships better.

If you're customer focused and proactively engaging with customers I'd love to hear your story about what you're doing and how it's going!

Also if you have any questions about CS/CX I'd be happy to help & share. The topics I can help with are e.g.:
Building a customer-first culture
Strategies for collecting and acting on customer feedback
Navigating B2B Customer Challenges