How to Make a Great First Impression with User Onboarding
Onboarding is more than just a sign-up process. It's the initial guide and a memorable first moment with your product. This isn't about creating a one-time interaction; it's about igniting a lasting relationship.
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Absolutely, onboarding plays a pivotal role in establishing a lasting connection with your users. It's not just a sign-up form; it's the beginning of a journey.
Personalization and clarity are vital to making a great first impression with user onboarding.
Totally agree!
Also bookmarked, thanks for the comprehensive guide, I really like the examples.
No problem! Onboarding is something I've always been bizarrely passionate about.
From your perspective, what is a comprehensive guide that is missing in the design or user experience space? That you wish existed for you
Talking about first impressions, what I currently could use, is an actionable list of elements that should go on an effective landing page, depending on the customer segment (differentiate for each element). Again with practical examples of course.
Yes this is a good one! I will put this on the list :)
Are there other design or user experience problems you’ve faced recently or wish you had a simple guide to?
Thank you! I'll let you know when I stumble upon another problem.
Useful link Joshua, thanks for sharing.
No problem! Glad it's useful :)
I agree completely and am bookmarking this.
I like how you used the word "guide." It suggests that your product is taking the user on a journey that starts here.
Thanks Erik! 100% it's about taking them on a journey from nothing to value.
I'm happy to answer any questions :)
Hi. Now that I think of it, I do have a question.
The idea of going from nothing to value is daunting.
How do I get past that barrier of starting from nothing? And how do I decide what specific type of value to focus on? In other words, I'm starting from nothing and I don't know where I'm going.
Some descriptions of my business that I'm trying on for size are "software development shop" and "Amazon Web Services consultancy" and maybe even "Web Design Agency." It's becoming clear to me that, if I'm going to bring customers on a journey, I need to know the destination. Or destinations? Is it possible to have more than one?
I don't know.
Hey! I totally get how daunting this might feel. To be honest, I'm in a similar boat myself. I'm still figuring things out with my new, newsletter, and the growth is both impressive, and daunting on the days it's not.
The best way to move forward, I've found is by talking to people. In my experience, the best ideas grow with others. That's my focus right now, spending time in my niche and working with them to grow.
I've actually just written about this, which i think could help further:
https://www.designingfutures.co/p/build-with-confidence-how-to-validate
Regarding destination, try and map out what the end goal is, and work backwards from that. If you're consulting, maybe the end goal is your customer with the new work that you've just completed for them. :)
Hope that helps!