What tools to use to enhance the digital transformation of traditional businesses?

There are various tools available in the market that can transform traditional business’ operations into digital ones. I’ve tried a load of them, so I'd like to mention those that were indeed helpful, affordable and convenient to use. This thread can help business owners implement the right tool for their particular needs.

1. Collaborative Suite - Google Workspace. Google Workspace encompasses a lot of digital transformation tools that are familiar to almost everyone: Gmail, Docs, Drive, Slides, Calendar and others. Teams can collaborate and share information in real-time.

2. Communication Tool - Slack allows managers to create dedicated work groups for each project/department to make sure that everyone involved is notified and informed on time.

3. CRM (Customer Relationship Management) systems play a crucial role in digital transformation strategy. A CRM system helps businesses to stay “in touch” with customers and, as a result, increase profit. It’s important to evaluate CRM systems in terms of the information you need as well as the availability of integration with other tools in your technology stack.

4. Field Service Management software. If you have a business that involves field workers (e.g. HVAC, food delivery, repair, cleaning and other services), FSM software can be a key solution for streamlining operations on-site. All-in-one solutions like Planado or HouseCallPro provide scheduling, routing, customer notification, automatic reporting and statistics, and billing functions.

5. Project Management Software is mainly used for project planning and efficient allocation of resources. With such software, managers and users can monitor budgeting, assess quality and use it as an administration system. An example of some well-known project management solutions include Jira, Trello, Monday, and Asana.

6. Recruitment Management Tools. Recruitment processes have long-term effects on corporate culture, employee performance, and overall profitability of an organization. It’s highly recommended to invest in such tools to facilitate these processes.
   With this tool, you can easily find and share resumes with team members and hiring managers. HR managers can also comment, post interview feedback, and prepare the following steps in the recruitment process. Cegid and SmartRecruiters are one of the best recruitment management tools today.

7. Digital Accounting Tools. Accounting is usually considered tedious and time-consuming, but it is also one of the most important processes in any organization for financial efficiency, security, and accuracy. Investing in accounting digital tools can help mitigate risks and save money. Tools like Sage, NetSuite, and SAP ERP are widely adopted.

8. Payroll Management Tools. Payroll management is another time-consuming process that implies manual and repetitive work. Fortunately, it can be done faster, more easily and accurately with the right tool in place. Tools like Rippling or Workday allow you to centralize and manage employee absences, expenses, project hours, career development, and more.

What solutions were helpful in transforming your business?