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How Masud is making $134k/Month with his SaaS Queue!

A new case study by Zero to SaaS.

🧠 The founder

I’m Mas, founder of Queue. We’re an all-in-one platform that lets you launch a productized service business.

You can embed checkout, client portal, and project management tools to your website with full white-labeling so your clients get a seamless experience.

🌱 The early days

About two and a half years ago, I hired a friend to coach me in Overwatch. I'd record my gameplays and send them to him via Google Drive for feedback. He'd go through the videos and leave comments on an Excel sheet with timestamps.
Reading the comments and jumping to specific timestamps became a hassle pretty fast. So, I decided to spend a week creating a video player that allowed for timestamped comments with drawings. We loved using it, so we shared it with friends on various Discord servers, and before we knew it, hundreds of people were using it, too.

Seeing esports coaches adopting our platform for their business was incredibly satisfying. But then, something unexpected happened. Video editors started using it not to review gameplay videos but to collect client feedback. That's when things started taking off.

Our revenue doubled in just a few weeks, and we received requests to expand into reviewing images, PDFs, and even live websites. We listened to our users and delivered what they needed.

🔥 The biggest growth hack

We noticed that sending a Loom screen recording tripled our response rate for sales. We learned the #1 thing prospects want to know FIRST is if you’re copying/pasting. After that, they want to know if they can use your product.

Read full case study: https://www.zerotosaas.com/articles/how-masud-makes-134-thousand-month-with-queue

  1. 1

    what do you mean with "if you’re copying/pasting"?

    1. 1

      I dont got either...

    2. 1

      I think Masud meant that you have to be really genuine with your answers to users' questions and not just simple copy+paste answers.

      1. 1

        Yes I think that's what he means. By using Loom you can e.g. adress the interested person individually so that they know you are making this only for them

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