1
0 Comments

[Guide] How to Troubleshoot Zaps - Top Tips & Tricks

To troubleshoot like an expert, try these tips & tricks...

To troubleshoot like an expert, try these tips & tricks...

  1. Check the Zap is ON.
  2. Check the app authentications/connections.
  3. Check the Zap Runs.
  4. Check the Zapier Status page for incidents.
  5. Check the apps Status pages for incidents.
  6. View the Zap Details to see the Change History.
  7. Does the Zap step have to correct app connection selected?
  8. Will the Zap NOT turn ON?
  9. Does the Zap auto turn OFF?
  10. Does your Zapier account plan have a valid funding source?
  11. Do you need to upgrade your Zapier account plan?
  12. Are you over your Task limit for the current billing cycle on your Zapier account plan?
  13. Do you have Held Tasks?
  14. Try changing the Zap trigger test data to configure the Zap.
  15. Try turning the Zap ON and testing live.
  16. Try to “Skip Test” on a Zap Step.
    • Press the “Skip Test” link on the ‘Test Action’ section of a Zap step.
  17. Try to “Re/Test & Review” a Zap Step results.
  18. Check the apps being used in the Zap have the proper permissions/settings/plan.
  19. Check the Zap app profile page help articles.
  20. Check the app’s help documentation.
  21. Reference an app’s API/webhook documentation.
  22. Are you testing correctly?
    • Be clear on the use case you are testing.
  23. Does the mapped variable have a proper value for the field?
    • Check for blanks or wrong value formats.
  24. Is your internet down?
    • Check if you can connect from another device.
  25. Is the internet down?
    • Check if you can connect from another device.

When all else fails, try these…

  1. Try Google Searches on the topic.
    1. Search with “zap” or “zapier”.
  2. Check social media for help.
    1. Twitter, Facebook, LinkedIn are great resources.
  3. Try searching topics and/or posting a topic in the Zapier Community.
    1. https://community.zapier.com/
  4. Try opening a ticket with Zapier Support.
    1. https://zapier.com/app/get-help

Here is a template you can download

Trending on Indie Hackers
Guide: How to get your first 10 customers 28 comments I've built a 2300$ a month SaaS out of a simple problem. 17 comments I just landed my first paying customer! 11 comments 🔥 Roast My Landing Page 8 comments Key takeaways growing MRR from $6.5k to $20k for my design studio 5 comments How to validate your business idea with 5 simple steps from "The Mom Test" 5 comments